Nikki Bailey Named Assistant Director of Hotel Operations at The Mill

The Mill at Zehnder Park is pleased to announce the appointment of Nicki Bailey as Assistant Director of Hotel Operations for our forthcoming luxury boutique hotel. In her new role, Bailey will oversee daily operations for The Mill at Zehnder Park, reporting to Shelby Albrecht, Director of Hotel and Waterpark operations. Her leadership will help ensure exceptional guest service, housekeeping, culinary quality, group experiences, and front-of-house operations.

Bailey previously served as a manager-in-training at Zehnder’s of Frankenmuth and as a project committee member for The Mill, contributing to operational planning and cross-department coordination. She also brings valuable leadership experience from The Walt Disney Company in Orlando, where she supported guest engagement across food & beverage, merchandise, and recreation.

Bailey holds a Master of Science in Organizational Leadership with a concentration in project management from the University of Denver and a Bachelor of Science in Psychology. She has completed the Dale Carnegie Course®, earned a certificate in Hospitality & Tourism Management from Florida Atlantic University, and is currently pursuing a WSET Level 2 Award in Wine.